this is how they treat us. we have no water, electricity, or communication. >> there is an army patrol ahead. we have to go another way. he took me to meet one of the soldiers who was ordered to attack the people. >> when it came, we were ordered to kill everything that moved. everyone was walking the streets. there were children, one of them called his friends to come into his house for safety. as they were crossing the street, they killed the boy and another six children. >> he told me he had just defected from the army to join the opposition the day before. >> of our orders were to kill the syrian people, it was never the plan to protect them from the armed gangs. we were being ordered to kill our own people. they are our own flesh and blood. [gunfire] >> with the city in virtual shut down, there's nowhere to go. no wonder angry people spilled out into the streets at night. at another demonstration the next evening, they had clearly been to adopt that the bbc was in town. they expressed fury at russia's and